QA Forge
Test your Windows software properly, and run the same tests again next month.
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// services
Maintenance & support
Care for what is already live, so small problems never turn into downtime.
Software does not keep working on its own. Parts of it get old. Platforms update. Certificates expire. Something that was fine in March quietly breaks in August. Maintenance is the difference between us spotting that, and a customer telling you about it.
// what's included
What this covers
Monitoring
Uptime and error monitoring, so we find out before your customers do.
Updates and security patches
Platform, plugin and dependency updates applied and tested — not applied and hoped for.
Bug fixes
Reported issues diagnosed and fixed within the response time your plan specifies.
Testing and QA
Regression checks after updates, so a security patch doesn't take the checkout down with it.
Backups you've actually tested
A backup nobody has ever restored isn't a backup. Restores get verified.
Priority support
A route to a person who already knows your system, rather than a queue that starts from zero every time.
// how we work
How a project runs
01
Health check first
We start by finding out what state the system is genuinely in, and tell you what we found.
02
Fix what's already broken
Maintenance starts from a stable base, not from a list of pre-existing problems we quietly maintain around.
03
Ongoing plan
Monitoring, scheduled updates and a written response time you can hold us to.
// tools we use
Products that come out of this work
Built during real projects in this area — available to you directly.
// faq
Questions about Maintenance & support
Stated per plan, in writing — 48 hours, 12 hours or 4 hours depending on the plan. See our support page for the detail.
Yes. We start with a health check so both sides know what we're taking on before any commitment.
Yes, on the priority and managed plans, which exist precisely because 'it's down' can't wait 48 hours.
Yes — support is included with every product licence, and extendable if you want faster response times.
// next step
Tell us what you're dealing with
We will look at it properly. Then you get a clear explanation and a real number.