// terms of service

Terms of Service

Last updated: July 2026

Enquiries and quotes

Submitting the contact form or emailing us is an enquiry, not a commitment on either side. Any price or timeline we give you is an estimate until it's confirmed in writing.

Diagnose-first policy

For fix/support requests, we look at the issue and explain what's actually wrong before quoting a price. You decide whether to proceed once you understand what the work involves.

Payment

Payment terms (amount, schedule, and method) are agreed in writing for each project before work begins. Nothing is charged automatically based on this website alone.

Ownership of work

Once a project is paid for in full, the resulting code, designs, and content become yours, unless we've agreed otherwise in writing (for example, if third-party tools or licenses are involved).

What we don't guarantee

We build and maintain software to a high standard, but we can't guarantee specific business outcomes (traffic, sales, rankings, etc.) — those depend on many factors outside development work itself.

Changes to these terms

We may update this page occasionally. The version live on this site at the time of your enquiry applies to it.